INC. Business Matchmakers · Personal introductions
Help employees find answers in approved company knowledge.
INC. Business Matchmakers discusses what you need and explores which personal introduction through our network could fit. You and the specialist then agree directly on the work to be carried out.
Employees often know that an answer exists somewhere, but finding the right version takes time. An internal knowledge assistant can be explored around a defined set of questions and approved sources. Begin with the team’s information needs and the decisions those answers support.
Choose a knowledge area with an owner
An onboarding guide, service manual or operating procedure can provide a manageable starting point. Identify which documents are authoritative, who maintains them and how conflicting versions are resolved. Include questions whose answer is missing so the assistant can be assessed on recognising uncertainty as well as returning useful material.
Preserve access and make answers traceable
Ask how the assistant limits information to the person’s permissions and shows the source behind an answer. Discuss how removed documents and changed rights reach the system. A fluent answer should not hide an outdated instruction or combine material that the employee was never allowed to read.
Test usefulness with the people doing the work
Use real questions from different roles and check whether the answers help complete a task. Agree a way to flag incorrect guidance and assign its correction. INC. seeks suitable expertise after your enquiry. Knowledge preparation, configuration, integration and ongoing support are agreed directly with the specialist.
Frequently asked questions
Does the assistant need every company document?
No. Start with the information needed for the selected questions. Adding unrelated material can make ownership, relevance and access more difficult to assess.
What happens when a source changes?
Include updates, deletion and version handling in the brief. Ask the specialist to demonstrate how quickly an approved change reaches answers.
Is this the same as document search?
The tasks overlap, but an assistant composes answers. You therefore need to assess the answer itself as well as the documents it retrieves.
From your question to a personal introduction
- 01
We clarify what you need
Tell us what you want to achieve, where you are now and your timescale. That gives the search a clear direction.
- 02
We check the right route
We explore the fit within our international network, including the network behind our members. Availability and interest on both sides are part of that check.
- 03
You agree the next steps
INC. prepares the introduction. The specialist discusses the approach, price and delivery directly with you. Guidance from INC. follows your membership arrangements.
Save time searching. Start with your question.
You do not have to build every connection yourself. Tell INC. which expertise you need so we can prepare a suitable personal introduction.
Please do not include confidential files or sensitive personal information here. We will first agree what information is needed.
Go to the membership application form
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